Right of withdrawal Reclamations / returns / withdrawals to:
Culinaris Logistikzentrum
z.Hd. Herrn Bischoff
Steinbachweg 8
04158 Leipzig (Germany)
Tel.: +49 (0)341 461078-00
Fax: +49 (0)341 461078-29
e-mail: logistic@culinaris.eu
You have the right to cancel this contract within fourteen days without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods. To exercise the right to cancel, you must inform us (Culinaris Küchenaccessoires, Steinbachweg 8, 04158 Leipzig, logistic@culinaris.eu, Telephone: +49 (0)341 461078-0, Telefax: + 49 (0)341 461078-29) of your decision to cancel this contract by a clear statement (e.g. by mail, fax or email). You may use the attached model cancellation form, but it is not obligatory. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.
If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you choose a type of delivery other than the least expensive type of standard delivery offered by us) without undue delay and not later than fourteen days after the day on which we are informed about your decision to cancel this contract. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise. In any event, you will not incur any fees as a result of the reimbursement. We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us without undue delay and in any event not later than fourteen days from the day on which you communicate your cancellation from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You shall be responsible for the cost of return. You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods
Please prevent damage to and contamination of the goods. Please return the goods, if possible, in the original packaging with all accessories and all packaging components. If necessary, please use protective outer packaging. If you are no longer in possession of the original packaging, please use suitable packaging providing adequate protection against potential transport damage. Please note that the above general information is not a precondition for effectively exercising your right to cancel.
If you wish to cancel this contract, please complete and submit this form.
Culinaris Logistikzentrum
z.Hd. Herrn Bischoff
Steinbachweg 8
04158 Leipzig (Germany)
Tel.: +49 (0)341 461078-00
Fax: +49 (0)341 461078-29
e-mail: logistic@culinaris.eu
I/We (*) hereby give notice that I/We (*) cancel my/our (*) contract of sale of the following goods (*)
_______________________________________________________
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Ordered on (*) ____________ / received on (*) __________________
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Name of consumer(s)
________________________________________________________
Address of consumer(s)
________________________________________________________
Signature of consumer(s) (only if this form is notified on paper)
_________________________
Date
(*) Delete as appropriate
This cancellation terms is provided by the legal text service of janolaw.
We are happy to tell you that Culinaris Küchenaccessoires / Cookfunky can ship to virtually any address in the world to the delivery address given. Culinaris / Cookfunky tries to dispatch the ordered products as quickly as possible. Our dispatch partner DHL picks up the packages on workdays at approx. 2 p.m. and Saturday at 11 a.m. After entering your address the shipping methods and the associated shipping costs will be displayed.
For Payment in advance please use the following bank details.. We send out the ordered items after receiving the money for the order on the following account:
If you pay by credit card, PayPal, direct bank transfer or prepayment, the shipping fee is €3.99.
Express Germany
If you choose the option Express Shipping you will receive your order within 48 hours if your delivery address is in Germany and if you pay by credit card or pay pal. If the total amount of your shopping cart is 50,00 € or more, you have to pay 35,00 € for Express Shipping. Below 50,00 € you have to pay 25,00 €.
Order online and pick up in our store: Free Shipping & flexible shopping! Choose your favorite products in our online-shop and have them delivered to one of our stores for free. Benefit from the store opening hours and get the expert advice of our employees right away. We are pleased to provide advice and assistance. We will contact you with email when your order is ready to be picked up at the store of your choice. If you enter your phone number at the ordering process we can also notify you with phone. You can find the stores addresses and opening hours here.
Goods shipment Germany: We offer the insured shipping by large letter within Germany for e.g. small items or spare parts (Except fragile goods) for 2,99 €. Please note the permissible total size of the total of the products ordered has a maximum of L 35 x W 25 x H 2 cm and a weight of 500 grams. If it is not possible to send all items in an envelope we are going to ask for further payment for parcel shipping.
The costs for shipping will be calculated depending on the total of your shopping cart, your payment method and your delivery address.
Delivery Method = Delivery Address | total of shopping basket | Shipping costs |
---|---|---|
Australia | up to 599,99 € from 600,00 € from 1000,00 € |
94,95 € 84,95 € 74,95 € |
France, Italy, Austria | up to 199,99 € from 200,00 € |
12,95 € 8,95 € |
Great Britain | up to 199,99 € from 200,00 € |
16,95 € 12,95 € |
Norway and Switzerland | up to 199,99 € from 200,00 € from 400,00 € from 700,00 € |
39,95 € 34,95 € 24,95 € 19,95 € |
Canada, Japan and the United States of America | up to 599,99 € from 600,00 € from 1000,00 € |
94,95 € 84,95 € 74,95 € |
Russian Federation, Turkey, Gibraltar, Iceland, Croatia, Ukraine, Bosnia and Herzegovina, Macedonia | up to 299,99 € from 300,00 € from 600,00 € |
54,95 € 44,95 € 34,95 € |
Shipping Rates for different European countries e.g.: Belgium, Denmark, Finland, Greece, Ireland, Italy, Luxembourg, Monaco, Netherlands, Sweden, Spain, Czech Republic, Hungary, Estonia, Latvia, Luthuania, Malta, the Netherlands, Poland, Portugal, Slovakia, Slovenia and Cyprus | up to 199,99 € from 200,00 € from 300,00 € |
24,95 € 19,95 € 14,95 € |
Shipping Rates for different non European countries e.g.: the Bahamas, Brazil, China; Taiwan, Costa Rica, Egypt, Haiti, Hong Kong, India, Indonesia, Cape Verde, Madagascar, New Zealand, South Africa, Srik Lanka, ... | up to 999,99 € from 1000,00 € |
99,95 € 89,95 € |
Please note that the shipment may be handed over to an international contractual partner of DHL in the destination country.
Goods shipment Europe: We offer the insured shipping by large letter for e.g. small items or spare parts (Except fragile goods) for 9,95 € (value max. 25,00 €). Please note the permissible total size of the total of the products ordered has a maximum of L 35,3 x W 25 x H 10 cm and a weight of 1000 grams. If it is not possible to send all items in an envelope we are going to ask for further payment for parcel shipping.
Goods shipment outside Europe: We offer the insured shipping by large letter for e.g. small items or spare parts (Except fragile goods) for 14,95 € (value max. 25,00 €). Please note the permissible total size of the total of the products ordered has a maximum of L 35,3 x W 25 x H 10 cm and a weight of 1000 grams. If it is not possible to send all items in an envelope we are going to ask for further payment for parcel shipping.
Letters outside of Germany can only be sent to the countries listed here. Delivery outside Europe (Australia, Asia, America) may take 2 - 5 weeks.
Deliveries to Switzerland: For deliveries to Switzerland, we recommend using the service provided by MeinEinkauf.ch. All information can be found at MeinEinkauf.ch. All customs formalities and delivery are against a small fee. Your goods will be delivered quickly, pre-paid and cheap.
For delivery to non-EU countries, additional customs duties and fees apply. For more information, see for example.
https://ec.europa.eu/taxation_customs/index_en
and especially for Switzerland at